Shipping and Deadlines

We work with national and international suppliers to always guarantee the best price and quality for the end consumer! Delivery time will be between 5 and 10 days. If there are customs delays and the order is held in EUA, this time until release does not count as the delivery time. We take every care to select suppliers with a fast, efficient, and secure logistics process. After the stipulated time, we recommend that you contact the post office to clarify the reason for the delay. If the post office is not included and you have your order, please contact us so we can check with our logistics manager. The tracking code will be sent by email on average up to 2 days after your order is confirmed. The tracking code update time on the post office website can vary from 2 to 3 days to show the first movements. If your order was placed using the bank slip option, the time between payment and bank clearance can take up to 4 business days. All products, regardless of payment method, will be shipped within 2 business days after payment confirmation.