Guarantee

Unconditional Guarantee (30 Days)

We are committed to providing a safe and worry-free shopping experience for all our customers. We believe in and value the quality of our products, so much so that we offer an unconditional 30-day guarantee from the date of purchase. During this period, you are free to use the product as you wish. If, for any reason, you are not satisfied or feel that your expectations were not met, simply contact us within the first 30 days of purchase. We avoid bureaucratic obstacles and are ready to fulfill your request for a full refund. Our goal is to ensure you have peace of mind when trying our products without any financial risk. Your satisfaction is our number one priority.

Qualifications

It is important to note that to meet warranty requirements, the product must not have been sent for misuse by the customer, which includes:

Use beyond specifications: Using the product in conditions or environments for which it was not designed, exceeding its capabilities or limitations. 

Failure to follow instructions: Failure to follow the guidelines and recommendations provided in the product manual, as this may result in failure to perform regular maintenance and/or cleaning.

Improper use: Using the product for purposes other than those for which it was designed, which may cause premature wear or damage.

Improper storage: Storing the product in uncomfortable conditions, such as in very humid, hot, or cold environments, or in environments that may compromise its integrity.

Unauthorized alterations: Making modifications to the product, resulting in damage due to lack of maintenance or protection.

Improper use: Using the product in an irresponsible or dangerous manner, resulting in harm to oneself, others, or property.